How does ThinkEd work?

ThinkEd offers specialised maths tutoring for KS3, GCSE, and IBDP students, with both one-on-one and group sessions. Our tutors are experienced math teachers with strong backgrounds in secondary education. Having successfully managed large classrooms and delivered consistently high academic results, we use evidence-backed, high-impact strategies in our in-person and online sessions to help every student reach their full potential in maths.

We provide a complimentary 10-minute consultation for parents or legal guardians, along with a 15-minute online pre-session consultation for students. These sessions allow students to discuss their learning goals, ask questions, and ensure they feel confident with the tutor.

Additionally, our tutors are available on WhatsApp for any questions or support outside of lesson times.

Do you offer the 11-plus tutoring service?

No, we don't offer that service, but as active members of a private tutoring network, we can refer you to trusted 11-plus tutoring services if you need support in areas we don't currently cover.

Do you offer a Science or English tutoring service?

No, we don't offer that service, but as active members of a private tutoring network, we can refer you to Science or English tutoring services if you need support in areas we don't currently cover.

Do you offer online tutoring?

We specialise in online tutoring, offering students the benefits of modern digital classroom technology. This approach is a more affordable alternative to in-person tutoring, as it eliminates transportation and other related costs. It also provides the flexibility for students to connect with tutors from anywhere in the world.

As a student, what do I need for my online tutoring sessions?

As a student, here’s what you’ll typically need for online tutoring:

• A Reliable Device: A computer, laptop, or tablet with a good camera and microphone. A smartphone can work, but a larger screen is recommended for better visibility, especially for subjects like maths.

• Stable Internet Connection: A strong, stable internet connection to avoid interruptions during sessions.

• Headphones (optional but recommended): For better audio quality and focus, especially in shared spaces.

• Software or Platform Access: Ensure you have access to the online platform our tutors use (e.g., Zoom, Google Meet, or platforms like Pencil Spaces).

• A Quiet, Comfortable Space: Find a distraction-free space where you can focus during your session.

• Study Materials: Ensure you have the relevant digital materials, books, worksheets, or notes provided by your tutor ready.

• Pen and Paper: While much of the work may be done digitally, it's still helpful to have a notepad for taking notes or working out problems manually.

These basics will ensure a smooth and productive online tutoring experience.

What makes ThinkEd stand out in private tutoring?

At ThinkEd, our tutors are committed to helping students not only improve their grades but also master their subjects and, in some cases, secure admission to prestigious institutions. Our tutors leverage their expertise to deepen students' understanding, strengthen weaker areas, guide effective study management, and refine revision and exam techniques. This comprehensive approach ensures that students reach their full academic potential.

What curriculum does ThinkEd cover?

We cover the UK National Curriculum for Maths Key Stages, KS3, GCSE and the International Baccalaureate Diploma Programme (IB DP).

What makes a good tutor?

Subject knowledge is a must. A good tutor is really about being attentive to each student’s needs, explaining difficult concepts in a way that's clear, non-judgemental, engaging and personalised. Tutors who can empathise with their students, help them build confidence, unleash their potential, and get amazing results in just a few lessons.

Will the tutor be an expert in my subject?

Yes, all our tutors are experts in their respective subjects. We pride ourselves on offering highly qualified tutors with extensive knowledge and experience in your specific field of study, ensuring you receive the best possible guidance.

Can I have a trial session?

There is no trial session but students can have a pre-session consultation to discuss their learning goals, ask questions, and ensure they're a good fit with the tutor.

How many sessions will I need?

The number of tutoring sessions required depends on your specific goals and needs. Generally, it is difficult to make significant progress in less than 10 hours of tutoring. We recommend starting with a 1-2 hour session, and the frequency of sessions can be discussed with the tutor.

How do I contact my tutor?

Your tutor will provide their email or WhatsApp contact information before the first lesson begins.

What if I need to cancel a session?

You can contact the tutor directly giving as much notice as possible. The tutor requires at least 48 hours' notice to cancel any sessions. The group tuition session fees are non-refundable; any lesson cancelled/missed will NOT be rescheduled due to the nature of the group tuition session.

Access to the course materials from the missed lesson will be provided as will a video recording if available with some remote support from the tutor. 

What if I need to reschedule my tutoring session?

Please contact the tutor directly on WhatsApp to discuss if and how to reschedule a missed tuition session.

What is the availability of tutors for one-on-one or group classes?

Please send an email to info@thinked.uk to discuss our availability.

What are the rates for private tutoring?

Our tutoring rates vary depending on the type of tutoring and the level of expertise required. The total cost of tuition is made clear to the parent or student during the consultation meeting and before the tuition begins.

What are the benefits of online tuition?

In today’s rapidly evolving educational landscape, online tuition has emerged as a game-changer where tutor can significantly enhance a student’s learning journey cost-effectively.

Online tutoring is a form of education where students receive instruction or guidance through digital platforms, rather than in a physical classroom or tutoring centre.

Here are some key features of ThinkEd online tutoring:

• Virtual Environment: Tutors and students interact through video calls, chat, or shared whiteboards on platforms like Zoom, Google Meet, or dedicated tutoring platforms such as Pencil Spaces.

• Flexible Scheduling: Sessions can often be scheduled at times convenient for both parties, removing the need for travel.

• Access to Resources: Tutors can share digital resources such as documents, videos, and interactive tools to enhance the learning experience.

• Personalised Learning: Just like traditional tutoring, online tutoring allows for tailored lesson plans and focused attention on the student’s specific needs.

• Geographical Flexibility: Tutors and students can connect from anywhere in the world, broadening access to specialised tutors.

ThinkEd online tutoring offers a convenient, flexible, and often more accessible way to provide one-on-one or group learning experiences.

What technology do you use to deliver online courses?

We use a combination of technologies to enhance the online learning experience. Our primary tools include Google Workspace, Google Classroom, Google Meet, and Zoom. Additionally, we are introducing Pencil Spaces, a cutting-edge digital classroom platform designed specifically for online education. It offers enhanced interactive features that enrich the tutoring experience, making learning more engaging and effective.

Here are some key features of Pencil Spaces:

• Interactive Whiteboard: Tutors and students can write, draw, and work out problems in real time, simulating the experience of using a physical whiteboard.

• Video and Audio Communication: The platform allows for seamless video and audio calls, enabling direct interaction between tutors and students.

• Document Sharing and Collaboration: Users can upload PDFs, images, and other resources to work on together, making it easy to share study materials and homework.

• Maths Tools: Pencil Spaces includes built-in tools for mathematics, such as graphing calculators and geometric shapes, to help explain complex concepts visually.

• Session Recording: Tutors or students can record their sessions for review later, which can be useful for studying and revisiting challenging topics.

• Multi-user Collaboration: Multiple students can join the same session, making it suitable for group tutoring or collaborative learning.

In short, online tutoring with Pencil Spaces offers a robust, interactive environment tailored to subjects like maths, making it easier for tutors to teach and students to grasp complex concepts.

How do you take payments?

Payment for tuition is typically made via bank card. After the first payment, your card details are securely stored by our bank, Barclays, and/or our payment provider, Stripe. Subsequent payments can then be processed automatically.

When are payments taken?

Payments for tuition are collected in advance using the agreed-upon payment method, typically via bank card.

Here’s how the process works:

• Payment Method: Tuition fees are usually paid by bank card.

• Payment Provider: We use Barclays and Stripe as our secure payment provider. Once the first payment is made, your card details are securely saved for future automatic payments.

• Invoices/Receipts: This depends on how you book and pay the tuition, the invoice or receipt is issued after the Terms agreement document is accepted, detailing the tutoring terms & conditions including the term fee or the tuition fee.

Can I make payments in cash?

Yes, if that's the only payment method available to you, but our preference is for bank transfer payments.

What if I want a refund?

Any request for a refund or amendment to an invoice for a tutor's time is at the tutor's discretion. You can contact us to discuss any concerns or issues.

Are the tutors with ThinkEd DBS checked?

Yes, every tutor has an up to date DBS check.

Are you a member of The Tutors’ Association (TTA)?

Yes, we are a member and follow the Association’s Code of Professional Conduct.

What is your privacy policy?

Our privacy policy includes the following:

• Right to object: Users have the right to object to the processing of their personal data for scientific, historical, or statistical research purposes. However, this right is not applicable if the processing is required for public interest.

• Consent: The processing of personal data is legal if it is based on consent.

• Contractual obligations: The processing of personal data is legal if it is required to perform a contract or to take steps at the user's request before entering into a contract.

• Our terms and conditions state that all Students under 18 can use the services if they are supervised by a parent, teacher, or legal guardian who is at least 18 years old.

• A privacy policy is a legal document that explains how a company plans to use personal information collected through a website or mobile app. It protects both the company and the consumer.